Terms and Conditions
The Installation and Activation fees are prescribed by the last-mile provider, not Q-Net.
All Packages are for residential signups only. Businesses, unfortunately, cannot sign up for these packages.
Although we endeavour to keep our coverage data as accurate as possible, we are reliant on the maps provided to us by our last-mile partners, which may sometimes have slight inaccuracies.
Should you cancel your Q-Net Fibre less than 6 months from installation, or your account falls into arrears, you will be charged a cancellation fee of R999.
Installation, Cabling and Lead Times
The Installation Fee includes cabling up to 30 Meters. If your installation requires additional cabling, a site survey will be done, after which you will receive a quote. Should you choose to proceed, you will be liable for any additional costs incurred.
Installation lead times are a guide based on averages and will vary. Line activation and connection times need to be added for full turnaround estimation
Save up to R4000 Promotion
Sign up with Q-Net Fibre today and you can save up to R4000 on Setup, Activation, Migration and Hardware Costs. Terms and Conditions apply.